Privacy Policy Overview

This Privacy Policy explains how SparkleSweep Services handles personal data for the website screenvillagemember.click in connection with residential and office cleaning inquiries, scheduling, and related service administration. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.

Policy guidance

This section outlines how information handling, individual rights, and support channels are addressed within this notice.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may process identifiers and contact details such as name, email address, and a phone number if provided, together with inquiry content, property and service scope details, and access or schedule preferences. We also process limited technical data, including server request metadata and browser or device information, when you use the website.

The categories collected depend on the inquiry, booking, or service context.
02

How We Collect Data

We receive personal data through the contact form, email, phone, and site assessment or other booking-related communications. Some technical data is generated automatically when the website is accessed, and certain service details may be recorded during the inquiry, scope review, quote, scheduling, and feedback steps.

Most information comes directly from the person making the inquiry or booking.
03

Types of Cookies

The website uses essential cookies for core site operation and cookies that store privacy preferences. We do not confirm analytics or marketing cookies as active on this site. Cookie behavior may be session-based or persistent depending on the function involved.

Cookie use is kept to operational and preference-related functions.
04

Cookie Controls

We use only essential cookies and cookies that remember privacy preferences. You can manage cookies through your browser settings, and where the site provides a preference control, you may update your selection there. Disabling essential cookies may affect basic site functions.

Cookie controls are limited to the settings needed for site operation and preference management.
01

How We Use Data

We use personal data to respond to inquiries, review property and service scope, prepare a personalized quote, confirm schedules, manage recurring cleaning visits, and record service feedback. We also use technical data to operate the website, maintain security, and support reliable delivery of form submissions and related communications.

Processing is limited to the service steps and support functions described here.
02

Service Providers and Operational Sharing

We may share personal data with service providers that support website operation, technical delivery, communications handling, or record management. These recipients are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only where they are needed to run the service.
03

Legal Disclosures

We may disclose personal data when required to comply with applicable law, lawful requests, or binding legal process, or when necessary to protect rights, safety, or the integrity of the website and service records. Any disclosure is limited to what is reasonably necessary for the stated purpose.

Legal disclosure is limited to situations where a valid obligation exists.
User Rights

Your Privacy Rights

Subject to legal limits, you may ask us to access, correct, or delete personal data, or to object to certain processing where that is available under applicable law. We may need to verify your identity and confirm the scope of the request before taking action.

Available rights depend on the nature of the request and applicable law.
Requests

How to Make a Request

To exercise a privacy right, send a request through one of the contact channels listed in this policy and describe the data or interaction concerned. We may ask for information needed to verify the request, and we will respond after reviewing whether any legal, security, or operational exception applies.

Requests are handled through a review process that matches the data involved and the legal basis for keeping it.
Data Retention

Retention and Deletion

We keep personal data only for as long as it is needed to handle the inquiry, prepare a quote, confirm or deliver service, maintain security, or meet legal and accounting obligations. When data is no longer required for those purposes, it is deleted or anonymized in a manner appropriate to the record type and operational context.

Retention is based on the purpose for which the data was collected and any legal need to keep it longer.
Policy Updates

Policy Updates

If this policy is updated, the revised version will reflect the current data lifecycle practices for the website. Material changes may be highlighted through the site or other reasonable communication methods, and the effective date should be checked when you review the notice.

We review this notice when our practices or legal obligations change.

Contact for Privacy Matters

Email contact
team@screenvillagemember.click
Telephone contact
+81 90-1657-9700
Postal address
2丁目 2-1, 札幌市, JP, 005-0804
Privacy inquiries

Use the listed service channels for questions about this policy or the handling of your data.